Frequently Asked Questions

 Aqui estão as respostas às perguntas mais comuns dos nossos clientes.
 Se não encontrares o que procuras, contacta-nos diretamente.

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❓ Quanto tempo demora a montar a Sunsha?
 
Assembly is extremely quick — less than 1 minute! The intuitive design
 It allows you to open and adjust the shade without tools or complications.
 Perfect for those who want to enjoy the beach without wasting time.

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 ❓ Is Sunsha wind resistant?

 Yes! The premium Portuguese wood frame and aerodynamic design.
 They guarantee stability even on windy days. We recommend securing the base.
 on the sand for maximum safety in strong wind conditions.

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 ❓ What is Sunsha's weight and dimensions?

 Sunsha is surprisingly lightweight (approximately 2kg), making it
 Easy to carry. When folded, it is compact and fits easily into a...
 Beach bag or backpack. Open dimensions: 120cm high, adjustable shade area.
 
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❓ What are the shipping costs?

 🎁 FREE SHIPPING to Portugal and Europe on orders over €50

 For orders under US$50 and for the rest of the world, the shipping cost will be calculated.
 automatically at checkout based on the destination and weight of the order.

 Partnering with UPS for fast and secure shipments.

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 ❓ What is the return policy?

 We offer a 15-day satisfaction guarantee from the date of receipt.

 If you are not completely satisfied with your Sunsha, you can return it.
 following the conditions described in our Refund Policy.

 See the full terms in: Refund Policy
 
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 ❓ Are the materials actually from Portugal?

 Yes! 100% of the materials (wood, fabric and hardware) are of Portuguese origin.

 We handcraft our products in our workshop in Portugal, guaranteeing quality.
 Premium quality and support for the local economy.

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❓ Can I choose the color/pattern of the fabric?

 Each model (Arrábida, Caparica, Cascais, Comporta, Ericeira, Guincho,
 Nazaré, Sagres) has its unique design inspired by the corresponding beach.

 Consult the catalog to see all 8 available patterns.

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 ❓ Does Sunsha really protect from the sun?

 Absolutely! The fabric is SPF 50+ certified, offering protection.  
maximum solar power.

 You can safely tan while the shade protects your skin.
 Sensitive to harmful UV rays.

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 Still have questions?

 Contact us at info@sunshastore.com or through the contact form.